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Terms of Service

Last updated: December 15, 2024

1. Introduction and Acceptance

Welcome to epeir, a comprehensive digital platform designed to streamline your online subscription management and service balance control. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and epeir ("Company," "we," "us," or "our") regarding your access to and use of our platform, services, and related applications.

By accessing, browsing, or using any part of the epeir platform, including but not limited to our website, mobile applications, and associated services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately discontinue use of our services and refrain from accessing our platform.

2. Service Description and Scope

epeir operates as an intelligent digital ecosystem that empowers users to efficiently manage their online subscriptions, monitor service balances, and maintain comprehensive control over their digital spending patterns. Our platform integrates seamlessly with various service providers, including mobile network operators, entertainment platforms, and digital application services.

Core Services

  • Subscription management and tracking
  • Balance monitoring and alerts
  • Service activation and renewal
  • Spending analytics and insights

Additional Features

  • Personalized recommendations
  • Multi-platform integration
  • Real-time notifications
  • Usage optimization tools

3. User Responsibilities and Account Management

As a user of the epeir platform, you assume certain responsibilities and obligations that are essential for maintaining the integrity, security, and functionality of our services. You agree to provide accurate, current, and complete information during the registration process and to promptly update such information to maintain its accuracy.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any other authentication methods. You agree to immediately notify epeir of any unauthorized access to your account or any other breach of security. You acknowledge that you are fully responsible for all activities that occur under your account, whether authorized by you or not.

Important Account Security Guidelines

You must not share your account credentials with third parties, use automated systems to access our services without authorization, or attempt to circumvent any security measures implemented by our platform.

4. Privacy and Data Protection

epeir is committed to protecting your privacy and handling your personal data with the utmost care and transparency. Our comprehensive Privacy Policy, which forms an integral part of these Terms, details how we collect, use, store, and protect your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy legislation.

By using our services, you consent to the collection and processing of your data as described in our Privacy Policy. We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, you acknowledge that no method of transmission over the internet or electronic storage is completely secure.

5. Service Availability and Modifications

While epeir strives to maintain continuous service availability, we cannot guarantee uninterrupted access to our platform. Our services may be temporarily unavailable due to maintenance, updates, technical difficulties, or circumstances beyond our reasonable control. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice.

We continuously enhance our platform to provide improved functionality and user experience. These improvements may include changes to features, interface design, service integrations, or operational procedures. We will make reasonable efforts to notify users of significant changes that may materially affect their use of our services.

6. Intellectual Property Rights

All intellectual property rights in and to the epeir platform, including but not limited to software, applications, content, trademarks, service marks, logos, trade names, and proprietary technologies, are owned by epeir or our licensors. These Terms do not grant you any ownership rights or licenses to our intellectual property, except for the limited right to use our services in accordance with these Terms.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from our platform without our prior written consent. Any unauthorized use of our intellectual property may result in immediate termination of your access to our services and potential legal action.

7. Limitation of Liability and Disclaimers

To the maximum extent permitted by applicable law, epeir and its affiliates, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of or inability to use our services.

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-, or completely secure.

8. Termination and Account Closure

Either party may terminate this agreement at any time. You may close your account by following the account closure procedures outlined in your account settings or by contacting our customer support team. We reserve the right to suspend or terminate your account immediately, without prior notice, if we determine that you have violated these Terms or engaged in conduct that we deem harmful to our platform or other users.

Upon termination, your right to access and use our services will immediately cease. We may retain certain information as required by law or for legitimate business purposes. Provisions of these Terms that by their nature should survive termination shall remain in effect after termination.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or your use of our services shall be subject to the jurisdiction of the courts of Ireland.

Before initiating any formal legal proceedings, we encourage users to contact our customer support team to resolve disputes amicably. We are committed to addressing user concerns promptly and fairly through our internal resolution processes.

10. Contact Information and Updates

If you have any questions, concerns, or feedback regarding these Terms of Service or our platform, please contact our dedicated support team. We value user communication and strive to respond to all inquiries promptly and comprehensively.

Get in Touch

We reserve the right to update these Terms at any time to reflect changes in our services, legal requirements, or business practices. Updated Terms will be posted on our platform with the effective date clearly indicated. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.

By using epeir, you acknowledge that you have read and understood these Terms of Service.